State Farm® Insurance Agent Kim Mays
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vincent Smith
November 14, 2024
5
out of
5
rating by Vincent Smith
"In a time where good customer service is hard to come by, Kim Mays State Farm team continues to step up and provide the highest level of customer service, more than any agency that I have ever been a part of. Special shout out to Adasha Brown who has helped me on many occasions and her top level of customer service never wavers. The team is committed to ensuring that the insurance needs for my family and I are met, 100% of the time. So if you are in the states of NC, GA, or AL, look them up. You will not be disappointed."
Tamarra Wood
November 13, 2024
5
out of
5
rating by Tamarra Wood
"Victoria is AMAZING! She is resilient and persistent! She followed up with me for almost three years!! I am so grateful I decided to move forward with her!!! She definitely got all of my payments reduced by 50% or greater! She was patient, informative and never gave up on making sure I had all of the information necessary to make the switch! I am so grateful for her!"
We responded:
"Thank you so much for your amazing review, Tamarra! We’re so grateful for the opportunity to assist you, and we’re thrilled to hear you had such a positive experience. Your trust and patience mean the world to us, and we’re so glad we could be there for you every step of the way! -Kim"
Dr. Eddie Montgomery
November 12, 2024
5
out of
5
rating by Dr. Eddie Montgomery
"Kim Mays-State Farm Insurance Agency provided me with excellent service! They were very timely, insightful, and provided clear direction on each step I needed to take to be insured at the best rate. Thank you!"
The Life Of K&G
November 11, 2024
5
out of
5
rating by The Life Of K&G
"Agent Eboni Law Extremely helpful Helped me throughout the entire process Very respectful and professional !"
Officers
November 8, 2024
5
out of
5
rating by Officers
"Eboni was absolutely outstanding in delivering quality and professional service while looking out for the interests of me the customer. Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Eboni provided you with exceptional service and put your needs first. We’ll be sure to pass along your feedback, and we look forward to serving you again soon! -Kim"
J Allen
November 7, 2024
5
out of
5
rating by J Allen
"I am an existing customer to this agency and needed some documentation that wasnt readily available in the portal. Emmanuel did a great job on handling my inquiry quickly and professionally. Within a couple hours he not only followed up multiple times but ultimately was able to provide me exactly what i needed. His positive attitude and willingness to go the extra mile for me as a customer is definitely appreciated. Thank you Emmanuel 😊"
We responded:
"Hi J! Thank you so much for your kind words! Emmanuel is truly a rock star on our team, always ready to go the extra mile for our customers. We're thrilled to hear he was able to assist you quickly and professionally. Your appreciation means the world to us! - Kim"
Legendary Foundations Sessions
November 7, 2024
5
out of
5
rating by Legendary Foundations Sessions
"Excellent work by Emmanuel Richmond and the entire team with Kim Mays"
We responded:
"Thank you for the wonderful five-star review! We're so glad to hear that Emmanuel and the entire team, provided excellent service. We truly appreciate your feedback and look forward to serving you again in the future! -Kim"
Courtland Bullard
November 1, 2024
5
out of
5
rating by Courtland Bullard
"My Name is Courtland and i had the pleasure of working with Ms/Mrs. Adasha Brown who was very patient and kind when it came to customer service and answering all of my questions regarding my coverage on all of my vehicles. I highly recommend this firm for all of your insurance needs and be sure to ask for Adasha Brown she is Awesome. don't believe? Dont take my word for it go see for yourself."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Media One
October 29, 2024
5
out of
5
rating by Media One
"My experience was great. Adasha was patient, informative and very professional with my policy review. All of my questions and concerns were answered. Thank You very much. I greatly appreciate the service. Sincerely Ms. Ingram"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Aminali Haijulikani
October 24, 2024
5
out of
5
rating by Aminali Haijulikani
"Agent Jamal Lee assisted me with my policy. He was thorough in going over all my options to get the best rate. He was very professional and made me feel well informed throughout our interaction. Many thanks!"
We responded:
"Thank you for your fantastic review, Aminali! We're delighted to hear that Jamal was thorough and professional in assisting you with your policy. Your feedback is greatly appreciated, and we're here to help anytime! -Kim"
Eric Carswell II
October 23, 2024
5
out of
5
rating by Eric Carswell II
"Spoke with Mr. Tony Jamal Lee. He was professional, courteous and took time to explain the policy information to me!!!! Thank you sir!!!"
We responded:
"Thank you so much for your kind words, Eric! We’re thrilled to hear that Jamal provided you with such a positive experience and took the time to explain everything clearly. Your satisfaction means a lot to us, and we look forward to assisting you again in the future! -Kim"
Arielle Stroud
October 21, 2024
5
out of
5
rating by Arielle Stroud
"Jazmine Clark did an amazing job. She is very knowledgeable and did an excellent job at answering all of my questions. Due to my exceptional customer service experience, I would recommend anyone that needs Insurance coverage and or rental insurance to definitely try State Farm ."
We responded:
"Thank you for your fantastic review, Arielle! We’re so glad to hear that Jazmine provided you with exceptional service and addressed all your questions. Your recommendation means a lot to us, and we appreciate your trust in us for your insurance needs! -Kim"
cynthiababypie
October 21, 2024
5
out of
5
rating by cynthiababypie
"I worked with Victoria, she was so polite and patient with me during the entire process. And the rates were by far the cheapest for the coverage I needed."
We responded:
"Thank you for your wonderful review! We're delighted to hear that Victoria's politeness and patience made your experience enjoyable, and we're glad you found great rates for your coverage. Your satisfaction is our priority, and we look forward to assisting you again! -Kim"
tray head
October 21, 2024
5
out of
5
rating by tray head
"I was very pleased with Jasmine. She gave me all the information I needed and was very nice and patient with me. Thank you again"
We responded:
"Hi Tray! Thank you so much for sharing your experience with Jasmine! We're thrilled she could assist you with all the information you needed and that her patience positively impacted you. We appreciate your kind words and look forward to serving you again! - Kim"
Fradrica Henderson
October 16, 2024
5
out of
5
rating by Fradrica Henderson
"I want to say Thanks to Jazmine Clark for helping me with my renters insurance, she’s very detailed and informative and will answer any and all questions you may have. I was about to try a different company but thanks to Jasmine and her professionalism I decided to go with State Farm, again thanks Jazmine and I will be sure to send people your way."
We responded:
"Hi Fradrica! Thank you so much for your kind words! Jazmine is truly dedicated to providing detailed and informative assistance, and we're thrilled to hear she made your experience exceptional. We're grateful to have you with us and appreciate your support in spreading the word! - Kim"
Kiera Karlin
October 14, 2024
5
out of
5
rating by Kiera Karlin
"The agents over at Kim Mays State Farm are kind, caring, and on top of things! Kia, Adasha, and Jamal specifically are all wonderful and always super helpful. Definitely one of the best insurance agencies out there!"
We responded:
"Thank you for the fantastic feedback, Kiera! 😊 We're so glad to hear that Kia, Adasha, and Jamal have made such a positive impression. Our team at Kim Mays State Farm always strives to provide caring and attentive service. We appreciate your support! -Kim"
Aneida Turner
October 14, 2024
5
out of
5
rating by Aneida Turner
"Ms. Kia, where do I start! My experience was great. She helped me with reinstatement of my policy. Her customer service was comforting. I felt like I was speaking with a family member. Although we never met I hope to meet her one day. Her expertise and her immediate response to assist stood out. I give her 5 stars. Aneida T"
We responded:
"Wow, thank you for the kind words, Aneida! We're thrilled to hear that Ms. Kia made you feel right at home and provided the support you needed. It's experiences like yours that make us proud of our team. We'll definitely share your kind words with her. Thanks for choosing Kim Mays State Farm Agent! -Kim"
Sharia Davis
October 14, 2024
5
out of
5
rating by Sharia Davis
"Ms. Brown was very helpful. Upon answering my call, she was very patient with my questions regarding my car/home insurance. She provided me with several options to lower/change rates. Instantly, she helped me save $30-$40 monthly on my car insurance. I am very grateful for her assistance and customer service. 💕"
We responded:
"Thank you for the review, Sharia! We're so glad Adasha could assist you and help you save on your auto insurance. We strive to provide the best service, and your feedback means a lot to us. Thank you for sharing your experience with our team! -Kim"
Zaviar Davis
October 11, 2024
5
out of
5
rating by Zaviar Davis
"Eboni Law was an Excellent agent and did everything in her power to get me the cheapest rate possible, the best agent at state 👌"
We responded:
"Thank you so much for sharing your experience, Zaviar! We're delighted to hear that she went above and beyond for you. If you ever need assistance in the future, we're here to help. Thanks for choosing Kim Mays State Farm Agent! -Kim"
Okeabria Mangham
October 11, 2024
5
out of
5
rating by Okeabria Mangham
"Victoria Burden was a pleasure to work with. When searching for policies, you would like the ease of knowing that the agent and their staff are always readily available and knowledgeable. Each question I asked Victoria she responded very professionally. She was able to offer me the right plan tailored for my family and I. I can rest well now knowing that my family will be covered if anything happens. Thanks again Victoria! You’re a gem! I look forward to seeing your name on a State Farm door one day!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Victoria provided such a positive experience and helped find the right plan for your family. Your feedback means a lot, and we’re glad you feel confident knowing your family is well protected. If you need any further assistance, we’re always here to help. Thanks again for choosing us! -Kim"
Dominique Danielle Lifestyle
October 10, 2024
5
out of
5
rating by Dominique Danielle Lifestyle
"Excellent service! Very responsive and proactive."
We responded:
"Thank you so much for your kind words, Dominique! We truly appreciate your feedback. Providing excellent service and staying proactive are top priorities for us, and we're glad to hear that your experience reflected that. If you need anything else, don't hesitate to reach out!"
Megan Fenceroy
October 9, 2024
5
out of
5
rating by Megan Fenceroy
"Tia was great to work with. She found me better rate with higher coverage than other quotes I received. It was easy to communicate with her and she answered all of my questions and followed up consistently. I highly recommend Tia for your insurance needs!"
We responded:
"Megan, thank you so much for your glowing review! We're thrilled to hear that Tia provided such excellent service. We'll be sure to pass on your kind words to Tia. If you have any more questions or need further assistance, feel free to reach out. Thanks again for choosing us for your insurance needs!"
Yulonda King
October 8, 2024
5
out of
5
rating by Yulonda King
"We're do I start about this young lady Eboni she was must professional sweetest person and can't forget about deals she got me on INSURANCE, she knows her suff THANK YOU EBONI"
We responded:
"Thank you for the wonderful feedback, Yulonda! We're so glad to hear that Eboni made such a great impression with her professionalism and friendly service. We'll definitely share your appreciation with her. If there's anything else we can help you with, don't hesitate to reach out. Thank you for trusting us to help you with your insurance needs!"
Aneka .M
October 8, 2024
5
out of
5
rating by Aneka .M
"Mr. Jamal was amazing! He was very professional, friendly, knowledgeable and explained everything to me in ways I could definitely understand. I now have a clearer view on my policy. I would definitely recommend him to anyone!"
We responded:
"Aneka, thank you for your stellar review! I'm happy to hear that Jamal was able to provide you with amazing service and help you understand your insurance plans. We appreciate your recommendation and your support! We're here for you. -Kim"
Mark Manigault
October 8, 2024
5
out of
5
rating by Mark Manigault
"I was very pleased with Miss Ebony this morning. She was very professional and help me out with my insurance needs. Thanks I appreciate it."
We responded:
"Thank you for the 5-star review, Mark! I'm thrilled to hear that Ebony was able to provide you with a wonderful experience and help with your insurance needs. Our team appreciates your kind words and support! -Kim"