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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


May 26, 2023

5  out of  5 rating by CALVIN GLEATON
"Thank for taking the time to conduct my Insurance Assessment. This information gave me the perspective I needed. This will be life changing for my family. I now realize that I have always under estimated the value of Estate Planning. Looking forward."

BJ Green

May 26, 2023

5  out of  5 rating by BJ Green
"Excellent presentation on insurance on Mastermind Wealthy Group"

Karyn Heckstall

May 22, 2023

5  out of  5 rating by Karyn Heckstall
"Kim Mays was super nice and very forthcoming with information regarding anything about insurance. She came to an event at Urban Air to emphasize the need for math for young children because understands that a lot of kids feel inferior to math. I just really enjoyed my time with her as a guest speaker and I look forward to talking with her again."


March 30, 2023

5  out of  5 rating by DEREK SHIRLEY
"This office has all your insurance coverage needs. Gr8 staff, very knowledgeable and professional!"

Derick Pye

March 21, 2023

5  out of  5 rating by Derick Pye
"They make you feel like family. There are so many offices to choose from in the area however, this is the one you should choose!"

Valencia Grizzelle

January 10, 2023

5  out of  5 rating by Valencia Grizzelle
"This office is so awesome! Always available to assist with any questions or concerns! I love the professionalism and urgency with any request!"

j d

January 6, 2023

5  out of  5 rating by j d
"It was very great experience thanks Kelly for helping me."

Allana Caslin

January 5, 2023

5  out of  5 rating by Allana Caslin
"Thanks to Kelly Wright my trip to the tag office was not in vain! After waiting in line I was told I couldn't register my car without an insurance binder. I called Kelly, she emailed me the needed documents right away. As a result, I did not have to get back in line and was out of the tag office in no time! 😊🤸🏾‍♀️"

Phylicia Knox

December 29, 2022

5  out of  5 rating by Phylicia Knox
"With prices steady rising. State Farm was able to assist me with keeping my payments affordable. Kelly was extremely helpful during my call today. Thank you to Kim Mays and her entire staff."

Roderick Harvey

December 27, 2022

5  out of  5 rating by Roderick Harvey
"Great customer service. Also helpful with all insurance issues."

alvin jones

December 23, 2022

5  out of  5 rating by alvin jones
"Giving a shout out to Kim Mays and her phenomenal team. Stopped by the office today and met with Kelly, Terra, and De’Wayne. I had a wonderful experience. Great customer service and family friendly atmosphere. I would highly recommend this Agency for all who are looking for a firm that provides professionalism and quality assurance for your personal and/or professional needs. Thanks for all you guys do for our community."

Christopher Philbert

December 23, 2022

5  out of  5 rating by Christopher Philbert
"Kelly was amazing and treated me with respect. I recommend Kelly get a raise for her personality and customer service. Everyone in the office is amazing and I enjoy speaking with all of the associates."

Tash M

December 19, 2022

5  out of  5 rating by Tash M
"Kelly at the front desk is amazing!! I absolutely love this office. They took great care of me."

Madi Woodcock

December 14, 2022

5  out of  5 rating by Madi Woodcock
"Kelly was so sweet when I visited today! Thank you for the kind hospitality!! UWRG loves Kim Mays State Farm!❤️"

Trisse J

December 4, 2022

5  out of  5 rating by Trisse J
"Terra Kruse gave me quick and informative responses as well as a pleasure to speak with! Highly recommend."

David Pannell

November 29, 2022

5  out of  5 rating by David Pannell
"Kelly and the team provides excellent service, great product knowledge, wonderful staff that can assist with all of your personal insurance needs."

Natasha Parker

November 28, 2022

5  out of  5 rating by Natasha Parker
"Great staff! Excellent service!"


November 26, 2022

2  out of  5 rating by WenNRome
"Sometimes you will get a good agent but half of them don't even know what they are doing. I once was guaranteed a certain price if I had something dropped from my insurance and then the bill came and it was more than what it was before and all I could get was a half a** apology. Kim is seemingly always unavailable and some of her agents specialize in nice nasty. They are decent but best believe your rate will continue to jump a good amount every 6 months it seems. No, thank you."

Brian Phillips

November 25, 2022

5  out of  5 rating by Brian Phillips
"Pleasant and helpful reaction from the staff, especially when dealing with someone who doesn't deal with insurance that much!"

Teresa Moore

November 20, 2022

5  out of  5 rating by Teresa Moore
"I highly recommend Kim Mays as she is a stellar agent. She definitely loves her customers and her community. What's more, she is comprehensively knowledgeable and well-versed in insurance. If Kim is not your agent, call her today!!"

Lucia Urquiza

November 18, 2022

5  out of  5 rating by Lucia Urquiza
"Kim Mays and her team rock! Great customer service, always so friendly and professional :)"

Lisa Tucker

November 5, 2022

5  out of  5 rating by Lisa Tucker
"I never had the pleasure of stopping by the office but i get nothing but great customer service on the phone. I was helped by Ms Kelly and she was very pleasant and knowledgeable about my needs . I love great customer service and you guys rock ."

Gwendolyn Williams

November 3, 2022

5  out of  5 rating by Gwendolyn Williams
"This has been a great experience in service, advise, insurance needs and follow-up. Ms. Kim Mays and her staff have helped my family during our time of making some life decisions in our insurance needs. We are grateful we made the choice to become a part of Kim Mays State Farm."

Chinonyerem Osuji

November 2, 2022

5  out of  5 rating by Chinonyerem Osuji
"Great service"

Tami Maynard

October 27, 2022

5  out of  5 rating by Tami Maynard
"Thank you Kelly Wright for your excellent customer service to assist me with an important matter with satisfaction."